Categorise enquiries
Sort incoming messages by agreed categories and provide information for processing.
Email & document workflows
Prepare recurring enquiries and documents in a structured way. Your team retains professional review and control over critical steps.
Discuss your workflowOne possible example
AI helps with reading and drafting. Your team adds specialist details, checks the suggestion and decides whether to send.
These are possible use cases, not published customer references.
01 · A new message
AI reads only the approved mailbox and identifies what the enquiry is about.
Maintenance enquiry
Hello, could you send us a quote for maintenance?
Access is limited to agreed data sources.
02 · Prepared by AI
AI prepares a reply. Missing information stays visible.
Thank you for your enquiry. To prepare a suitable quote, we still need to know the scope of maintenance required.
Still needed: maintenance scopeMissing details are clearly flagged.
03 · You stay in control
Your team reviews and adjusts the draft. Sending is approved only afterwards.
Nothing is sent without approval.
Possible scope
Sort incoming messages by agreed categories and provide information for processing.
Create suggested replies from approved information. Highlight uncertain or missing details.
Read agreed fields from recurring document types. Require review before committing the results.
Working together
Clarify goals, workload, data types and existing systems.
Agree on scope and price. Implement permissions, approvals and error handling.
Verify agreed test cases, brief the responsible people and approve operation.
Implementation by individual quotation. Agreed additional work: €100 net per hour. Hardware, hosting, licences and usage fees are separate.
A good place to start
Tell me about your day-to-day work. Together, we will identify where AI or automation could help.