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Privacy Policy

This privacy policy provides information about the processing of personal data in connection with this website and when contacting KIKS Systems.

This English version is provided for transparent information for international visitors. The German legal texts remain the primary reference.

Controller

Karl Constantin Schulmeister
Waidmannsdorferstraße 56A Top 7
9020 Klagenfurt am Wörthersee
Austria
Email: office@kiks-systems.at
Phone: +43 664 991 539 21

Contact Form and Request Processing

If you contact us by email or phone, the data you provide will be processed to handle the request and any follow-up questions.

If you contact us through the contact form, the data you enter is processed by a self-hosted n8n automation on KIKS Systems' own infrastructure in Austria and used to handle your enquiry. The form data is not sent to a third-party cloud service.

The legal basis depends on the request and may be pre-contractual measures, contract performance or the legitimate interest in handling inquiries.

Categories of Data

In the context of a request, the following data may be processed in particular: name, company, email address, phone number if provided, website if provided, selected area of AI use, request content, information about email, document or office processes, and technical metadata such as the submission time.

Purposes of Processing

The data is processed to handle requests, prepare offers, carry out pre-contractual measures, communicate about projects and technically provide the website and form.

Website Use, Cookies and Tracking

This website does not use analytics or marketing cookies.

This website does not use tracking, analytics tools or cookies that are not technically necessary.

The form submission is used only to transmit the request and does not set marketing or tracking cookies.

The hosting provider may process technically necessary access data such as IP address, date, time, requested file, browser information and server log files to enable secure operation of the website.

Recipients and Technical Service Providers

Data is processed or passed on only where this is necessary to handle the request, perform a contract, provide the technical infrastructure or comply with legal obligations.

Technical service providers may include easyname in Austria where it is used for website hosting, email and domain services. Form data is processed by a self-hosted n8n automation on KIKS Systems' own infrastructure in Austria; no third-party cloud service participates in that processing.

Email service providers and technical subprocessors may be used where necessary for handling requests. Depending on the project, further processors or providers may be added and clarified before project start, in an offer or in a data processing agreement.

Storage Period

Request data is stored as long as necessary to handle the request, answer follow-up questions, prepare an offer, perform a contract or comply with statutory retention obligations. Request data that is no longer needed will be deleted or anonymized once the purpose no longer applies and no retention obligations prevent deletion.

Rights of Data Subjects

Data subjects have rights under the GDPR, in particular rights of access, rectification, deletion, restriction of processing, data portability and objection, subject to the applicable legal requirements.

Right to Lodge a Complaint

If you believe that the processing of your personal data violates data protection law, you may lodge a complaint with the Austrian Data Protection Authority.

No Automated Decision-Making

No automated decision-making within the meaning of the GDPR takes place through this website.

AI Projects and Customer Data

In commissioned AI and automation projects, personal data from emails, documents, attachments or customer systems may be processed. Scope, purposes, providers used, access concepts, deletion periods and, where applicable, data processing agreements are defined for each project.

AI and Cloud Providers / Model Training

Whether and which AI or cloud providers are used is determined on a project-specific basis. Purpose, data scope, technical settings, possible data processing agreements and safeguards are clarified before project start. Sensitive or personal data should only be processed where necessary for the agreed purpose and with appropriate safeguards.

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